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FAQ'S

We want to help you as much as possible so we have put together some frequently asked questions to help you find the answer you need quickly.

FAQ's: Welcome

EYELASH EXTENSIONS FAQ

WHAT SERVICES DO YOU OFFER?

We provide a range of lash services, including classic lashes, hybrid lashes, volume lashes, mega volume lashes, and lash lifts.

DO YOU USE PRE-MADE OR HAND-MADE FANS?

For all volume and hybrid lash services apart from express volume I handmake the lash fans.

HOW CAN I BOOK AN APPOINTMENT?

 Booking is easy! Visit our online booking system at https://jennaloulashesbooking.as.me/

 

WHAT MAKES JENNA-LOU LASHES DIFFERENT FROM OTHERS?

Our lashes are bespoke to each client, offering a natural and real look. We use clear glue, reducing the risk of allergies and ensuring a seamless appearance.

 

HOW LONG DO LASH EXTENSIONS LAST?

Lash extensions typically last for a few weeks. For detailed aftercare tips to maximize their lifespan, please check our aftercare page.

CAN I WEAR MASCARA WITH LASH EXTENSIONS?

With our lash extensions, there's no need for mascara. Enjoy a hassle-free, low-maintenance beauty routine.

WHY DO YOU USE CLEAR GLUE INSTEAD OF BLACK?

Clear glue reduces the risk of allergies and provides a more seamless look. We prioritize your safety and aesthetic preferences.

HOW DO I PREPARE FOR MY LASH APPOINTMENT?

Your preparation plays a role in ensuring a smooth lash application process. Follow these steps:

  • Clean Lashes: Begin with clean lashes, free of any makeup or residue, using a mild, oil-free cleanser.

  • Avoid Oily Products: Refrain from using oil-based skincare or makeup products on the day of your appointment to promote a strong adhesive bond and enhance lash longevity.

  • Be relaxed: Being in a relaxed state not only contributes to a more enjoyable experience but also helps make the lash application process quicker and more straightforward. Consider avoiding caffeine before your appointment as caffeine can cause fidgeting and flickery eyes. 

  • By following these simple steps, you're not only caring for your lashes but also making the application process quicker and more efficient for both of us.

WHO WILL BE DOING MY LASHES?

our lashes will be meticulously crafted by our Master Lash Artist, Jenna. With over seven years of experience, you're in expert hands.

WHAT SHOULD I DO IF I ENCOUNTER ISSUES WITH MY LASHES?

If you have any concerns, contact us within three days for fix-ups. Your satisfaction is our priority.

WHY SHOULD I CHOOSE JENNA LOU LASHES?

We aim to empower women, save you time, and provide a comfortable environment. Our 40+ 5-star reviews showcase our commitment to excellence.

HOW DO I CARE FOR MY LASH EXTENSIONS AFTER THE APPOINTMENT?

Check out our detailed aftercare guide for tips on maintaining the longevity and appearance of your lash extensions.

WHAT MATERIALS ARE USED TO CREATE YOUR LASH EXTENSIONS?

We exclusively use lashes made of PBT (polybutylene terephthalate) for a lightweight, comfortable, and natural look.

WHAT IS PBT, AND WHY IS IT USED IN LASH EXTENSIONS?

PBT stands for polybutylene terephthalate, a high-quality synthetic material that is widely recognized for its durability and flexibility. PBT is the preferred material for lash extensions because it is lightweight, soft, and mimics the natural texture of human lashes.
Additionally, PBT lashes have a consistent curl pattern, ensuring a uniform and natural appearance. This material is also resistant to moisture, allowing for greater longevity of your lash extensions.
Furthermore, PBT provides the flexibility to create various lash looks. By tapering the ends differently, we can achieve mink, silk, or cashmere-like effects. This versatility allows us to customize your lashes to match your desired style, whether you prefer a soft and natural look or a more dramatic, voluminous effect.

WHAT IS THE DIFFERENCE BETWEEN CLASSIC, HYBRID, VOLUME, AND MEGA VOLUME LASHES?

Each lash type increses in thickness and offers a unique look. Classic lashes provide a natural effect, hybrid lashes combine classic and volume, volume lashes offer fullness, and mega volume lashes provide the most dramatic look.

HOW LONG DOES THE LASH APPLICATION PROCESS TAKE?

The duration varies based on the type of lash service. Typically, it can range from 1 to 2.5 hours, ensuring meticulous attention to detail for a perfect result. The maximum time allocated for each treatment is shown on the booking page. Please note this is a maximum time, your appointment may be quicker depending on your natural lashes.

CAN I CHOOSE THE CURL AND LENGTH OF MY LASH EXTENSIONS?

Absolutely! During your consultation, we'll discuss your preferences, helping you achieve the desired curl, length, and overall look.

WILL LASH EXTENSIONS DAMAGE MY NATURAL LASHES?

When applied correctly by our experienced Master Lash Artist, Jenna, lash extensions should not damage your natural lashes. Following aftercare guidelines is crucial for maintaining lash health.

HOW OFTEN SHOULD I GET LASH FILL APPOINTMENTS?

We recommend scheduling lash fills every 2-3 weeks to maintain a consistently full and beautiful lash appearance.

CAN I SWIM OR SHOWER WITH LASH EXTENSIONS?

Yes, you can! However, it's important to follow our aftercare recommendations to ensure the longevity of your lash extensions.

WHAT IF I HAVE AN ALLERGIC REACTION TO THE GLUE?

While reactions are rare due to our use of clear glue, if you experience any discomfort, please contact us immediately for guidance.

FAQ's: Services

SOCIAL MEDIA TRAINING COURSE FAQ'S

HOW LONG WILL THE COURSE TAKE TO COMPLETE?

The training programme can be completed in your own time at your own pace. If you were to do the course in one sitting it would take around 2hr30.

WHAT WILL I GET UPON COMPLETION?

When you have completed your course your dashboard will say '100% complete' you will be able to download your certificate of completion from the final lesson. Once downloaded you can add your name and send to me for my signature via email or instagram. I will double check you have passed the course and send your signed certificate to you. If you are unable to add your own name to the certificate just let me know and I can do this for you.

CAN I FAIL?

At the end of each Unit there Are multiple choice questions for you to complete. If you don't reach the passing grade (usually 70-80%) you'll be notified, and you may retake the quiz until you pass.

CAN I GET PERSONALISED FEEDBACK?

YES you can! An extra service I offer is a bespoke, personalised, detailed report along with a personalised video explaining any recommendations for your instagram. The report looks at algorithm performance, content, branding, profile, analytics, growth opportunities + much more! The report is £29.99 and we aim to issue your report within 5 days.

FAQ's: Services

WILL I NEED TO TAKE NOTES?

There is a PDF download available on the first module which is the handbook for the whole training programme. This handbook should include all the notes you need for the course.

HOW MUCH DOES THE COURSE COST?

The price of the course is £99.99. We do occasionally run offers so keep an eye out for any discounts!

HOW LONG WILL I HAVE ACCESS TO THE COURSE?

When you enrol in the course you will have lifetime access to your dashboard, with all the course content!

IF I HAVE A QUESTION, WHO CAN I ASK?

You can contact me by email by clicking HERE or you can message me on instagram with any questions @thelashclub.london.

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FAQ's: Services
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